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5-Star Reviews
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Trustindex verifies that the original source of the review is Google. Really impressed with the after-sales service from Martin and his team! They were professional, responsive, and went above and beyond to ensure everything was sorted quickly. It’s rare to find such great customer care these daysPosted on Google Alishia MulderTrustindex verifies that the original source of the review is Google. After 4 months travelling in northern Australia we needed a few minor repairs and a replacement fridge. The crew at LRV Perth were outstanding in helping us to get this work done under warranty. They communicated with us regularly and at all times were polite and approachable. Thankyou to Tayla for her friendly communication and Ben for organising the work and doing the handover. Highly recommend their service to all caravan owners.Posted on Google Barbara SmithTrustindex verifies that the original source of the review is Google. Unbelievable customer service, we would 100% recommend Luxury RV's WA to anyone looking for a new or top quality used van. We've never experienced the level of customer service and quality vans as we have here. From the very beginning when I enquired by phone right up until we drove away with our van, every member of staff treated us with the upmost respect and all were extremely knowledgeable.Posted on Google Louise WilsonTrustindex verifies that the original source of the review is Google. Glad we decided to forego placing a deposit on another caravan until we visited Luxury RVs. Where we found a caravan that met our needs and the other information and service provided by Gary Ingham was exceptional.Posted on Google Martin ArcherTrustindex verifies that the original source of the review is Google. Luke, Just wanted to say thank you to you for getting the issues sorted and the jobs done on our van. We really appreciate the extra time and effort you put in to get everything sorted in the end. Thank you MarkPosted on Google sheree scantleburyTrustindex verifies that the original source of the review is Google. Highly recommend Luxury RV's WA. From the outset their service was outstanding and the quality of their vans available for sale is high end. We are very happy with our purchase and really appreciate the excellent service from the whole team but in particular Luke, Dallas, Clare and Fiona. We could not fault the excellent sales and handover provided by Jason. He took his time to explain everything and nothing was too much trouble. Everyone is friendly and helpful - A Great Team!!Posted on Google MarieTrustindex verifies that the original source of the review is Google. Great experience with Shand and the team, with a quick turnaround and a wealth of experience. Can recommend.Posted on Google matt rannTrustindex verifies that the original source of the review is Google. In the first proper downpour our new van, which was a demo van, unfortunately had a leak in the roof hatch over our club lounge. I nervously let LuxuryRVS now via email that we have a problem. The following events then happened: 1. Within 2 hours I got a phone call from them to arrange to get the van to them asap. 2. I dropped the van off and met with Megan who took detailed notes on the problem. 3. Within a week I was contacted and told the hatch has cracks, they have already put in a warranty repair claim, they have made a temporary repair, tested it in a rain chamber, and told me to come an fetch a waterproof van at my earliest convenience. 4. When warranty claim sorted they will fit the new hatch. WHAT….. GREAT……. SERVICE. That’s why we bought a Retreat, and thank you to LuxuryRVS in Rockingham for being all over problems like this. Much appreciated.Posted on Google Glyn Williams
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